Elevation Roofing & Restoration, LLC

Name: Amy Mattes
Rating: 5
Review: When I had a hailstorm come through, a friend recommended I call Michael at Elevation Roofing and Restoration. He came out that very day to inspect my roof for damage. He then worked diligently with my insurance company to get my claim approved. Never having filed a claim before I had no idea what to do but Michael took care of everything. On replacement day, his team came in ready to go and worked nonstop, carefully ensuring my property remained safe and clean. They completely deconstructed and replaced my 2500 square-foot roof in less than 10 hours with flawless workmanship. I highly recommend Michael and his team at Elevation Roofing for any work you need done on your house. They were outstanding from start to finish!
Date: 3 months ago

Name: Brian Franco
Rating: 5
Review: I rarely write a review but I was so blown away by Elevation Roofing that I had to. You never know what you will get after a storm but these guys put professionalism back into contracting! I called Monday they responded within hours, sent a supervisor out today. He was professional honest and gave me several repair choices of good , better and best! I’ll follow up once the job is complete but I have no doubt they will outperform. Ask for Michael if you need any roofing work! …he is the best!
Date: a month ago

Name: Rafa Oquendo
Rating: 5
Review: My experience with Elevation Roofing was absolutely incredible. My advisor was Stephen and he was very detailed about the stages of the project and what each step entailed. He was very open to answering all my questions in a timely manner, excellent communication. On installation day, Stephen was the first to arrive and the last to leave, which gave me a lot of confidence and peace of mind. He made sure that everything agreed upon was done. The team was very detailed and respectful of the property, they cleaned the garden very well and protected my garden. They took the old material and all the leftover material. During the process, they took videos with a drone to document and show me the progress until its completion. The job was done in one day and my property was super clean. I recommend Elevation 100%.
Date: 3 months ago

Name: Patrick Stewart
Rating: 5
Review: EDIT: After posting my original review, Elevation Roofing & Restoration reached out to make things right. My new score is 4.5/5. (Google reviews do not allow half points, so I rounded up.)They quickly scheduled a painter for the unpainted window trim. They even painted another, unrelated section of the house that needed a touch-up. They did all of this free of charge to me, in an effort to make things right.This experience leads me to believe that Louis and Elevation do earnestly want to provide the best they can for their customers, even when it takes extra. As another example, Louis did personally clean up the roofing debris in my neighbor's yard.Knowing all of this, I would recommend Louis and Elevation.---ORIGINAL 3-star review, preserved for the sake of honesty and transparency:The short version: You as the homeowner will have to triple-check every piece of work they do.We had a hail storm here in Austin, TX, and as usual there were dozens of contractors going door-to-door offering fixes. Elevation Roofing & Restoration had good reviews on the internet, so we went with them. Our Elevation representative, Louis, was very diligent during the insurance inspection process.Unfortunately, the quality of service went down from there. I'll start with the good things:1. Louis was friendly.2. All the expected work did eventually get done....and now the bad:1. The roof workers left a lot of debris around the house (and in my neighbor's space too).2. Some of the contractors didn't show up at all for their scheduled days, and needed to be rescheduled.3. I can count probably half-a-dozen rescheduled appointments.4. I had to repeatedly point out additional line items on the contract that hadn't yet been completed.5. The subcontractors cut corners! They told me they needed to replace the wood siding around one of my windows. Conveniently, they failed to mention that they weren't going to paint the new wood. I guess they hoped I wouldn't notice?Verdict:There's lots of competition in this business, so I don't think I'd use Elevation again -- I don't think it's unreasonable to expect better attention to detail when thousands of dollars are being exchanged.If you DO decide to go with Elevation, then I'd recommend you start the process by creating a very detailed checklist of every little thing you want done. (Make sure to include checkboxes for reviewing the work before anyone leave your property!)
Date: 5 months ago

Name: Jesus Rios
Rating: 5
Review: Recently had a flat roof TPO installed at around 500sf & seamless gutters installed. Michael was great to work with. Always responsive and provided answers to all my questions. Positive Responsiveness, Quality, Professionalism Services Gutter installation, Roof repair … More
Date: 9 months ago